THE WORLD IS YOUR RUNWAY

Frequently Asked Questions

Returns and Exchanges?

If you would like to log a return/exchange, please contact us via email or instagram. We will respond within 24 hours to assist you. For delivery purposes only, exchanges cost R120 to collect the old item and deliver the new one to your front door. Returns cost R60 for collection of the item, upon which a full refund of the product will be granted.

Delivery Process?

We use Pudo courier services for all of our shipping needs. The delivery fee is only R60 and is added at checkout. It will take an estimated 2-14 business days for your order to be delivered. The delivery company will send you updates during this process. If any shipping delays occur, we will notify you immediately and include a free gift with your order.

How do I know my size?

To figure out what size you should order, please view our size guide at the bottom of our home page.

SIZE GUIDE

AURORA APPAREL

"For the girl who wants to feel confident and beautiful!"

Aurora BTS